Interpreter/Translator/Office Staff

Interpreter • Translator • Office Staff Quick Apply Form
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Applicant Information

Language Proficiency

Preferred Type of Work

Statement of Interest

Statement of Interest

Authorization

1. Acceptance of Terms

By accessing or using Voice of Migration’s website, services, or materials, you agree to be bound by these Terms of Use. If you do not agree, please discontinue use immediately. Continued use of our services confirms your acceptance of these Terms.

2. Scope of Services

Voice of Migration provides:

  • On-site, phone, and video interpretation

  • Translation services

  • Cultural consultation

  • Professional training

All services are delivered by qualified, HIPAA-trained professionals. Service offerings may be updated or expanded; however, existing contracts will always be honored.

3. User & Client Responsibilities

Clients and users agree to:

  • Use services only for lawful purposes

  • Provide accurate and timely scheduling information

  • Maintain a safe and respectful environment for interpreters and staff

  • Comply with privacy and confidentiality requirements, including HIPAA

4. Interpreter & Contractor Responsibilities

Interpreters and translators agree to:

  • Deliver accurate, impartial, and professional services

  • Maintain strict confidentiality and HIPAA compliance

  • Uphold professionalism, neutrality, and cultural sensitivity

  • Comply with scheduling, invoicing, and cancellation policies set by Voice of Migration

5. Confidentiality & HIPAA Compliance

Voice of Migration enforces strict compliance with HIPAA, state privacy laws, and agency policies. All client and patient information is safeguarded through secure systems, encryption, and ongoing staff training.

6. Payment & Billing

  • Invoices are issued under agreed terms (Net 30 unless otherwise specified).

  • Late payments may incur fees or result in suspension of services.

7. Cancellation Policy

  • Client cancellations:

    • 48+ hours’ notice: No charge

    • 24–48 hours’ notice: 50% fee

    • Less than 24 hours/no-show: 100% fee

  • Interpreter cancellations:

    • Must be reported immediately

    • Repeated violations may result in removal from assignments

8. Limitation of Liability

Voice of Migration’s liability is limited to the fees paid for the specific service provided. We are not responsible for any indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the laws of the State of Oregon. Any disputes shall be resolved in the courts of Multnomah County, Oregon.

10. Updates

Voice of Migration reserves the right to revise or update these Terms at any time. Updates will be posted publicly on our website. Continued use of services after updates constitutes acceptance of the revised Terms.

Note: This is a public summary version of our Terms of Use. A full, detailed version (including acknowledgment and signature requirements) is available in the Private Access Centers for interpreters, translators, staff, clients, and partners.

Effective Date: [Insert Date]

1. Introduction

This Privacy Policy outlines how Voice of Migration (VOM) collects, uses, discloses, and safeguards information when clients, contractors, and visitors use our services or website.

2. Information We Collect

We may collect personal and professional information, including but not limited to:

  • Names and contact details

  • Service requests and billing information

  • Interpreter/translator credentials

  • Health-related information required for interpretation services

3. Use of Information

We use the information collected for:

  • Scheduling and coordination of services

  • Billing and payment processing

  • Compliance with HIPAA and other applicable regulations

  • Quality assurance and service improvement

4. HIPAA & Confidentiality

Voice of Migration strictly complies with HIPAA, state privacy laws, and agency confidentiality policies to ensure the protection of all client and patient data.

5. Cookies & Website Tracking

Our website may use cookies and tracking tools to enhance functionality and gather analytics. Users may opt out of cookies by adjusting their browser settings.

6. Data Retention

Invoices, timesheets, and service records are retained for a minimum of seven (7) years, unless a longer retention period is required by law.

7. Security Measures

We implement administrative, physical, and technical safeguards—including encryption, password protection, and limited access protocols—to protect sensitive data.

8. Third-Party Sharing

We do not sell or trade personal information. Data is only shared with:

  • Contractors bound by confidentiality agreements

  • Entities as required by law

9. Rights of Individuals

Clients and contractors have the right to:

  • Request access to their information

  • Request corrections or updates

  • Request deletion of data, within applicable legal limits

10. Contact Information

For privacy-related inquiries, please contact:
📧 info@voiceofmigration.com
📞 +1 (503) 583-6514

Note: This is the public website version of our Privacy Policy. A full internal Privacy Policy is available in the Private Access Centers for staff and HR.

Last Updated: [Insert Date]

1. Introduction

At Voice of Migration (“Agency”), we value your privacy and are committed to transparency. This Cookie Policy explains how our website uses cookies and similar technologies to enhance user experience, improve functionality, and analyze website traffic.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve site navigation, and provide a more personalized experience. In addition to cookies, we may also use tracking pixels and similar tools.

3. Types of Cookies We Use

  • Essential Cookies – Required for core website functions, including secure logins and interpreter portals.

  • Analytics Cookies – Help us understand how visitors interact with our site to improve services and usability.

  • Functional Cookies – Store user preferences such as language choice and login sessions.

  • Marketing Cookies – Used only with your consent, to deliver relevant updates and outreach.

4. How We Use Cookies

We use cookies to:

  • Maintain secure login sessions for interpreters and clients

  • Enable scheduling tools and online forms

  • Collect analytics to improve our services

  • Ensure accessibility and full functionality of our website

5. Your Choices

You can control cookies through your browser settings. You may choose to:

  • Accept or reject cookies

  • Delete stored cookies from your device

  • Opt out of analytics or marketing cookies at any time

⚠️ Note: Blocking essential cookies may impact website performance or limit access to certain features.

6. HIPAA & PHI Note

Voice of Migration never uses cookies to collect, process, or store Protected Health Information (PHI). All client and interpreter data related to services is managed exclusively through HIPAA-compliant systems, not cookies or tracking tools.

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us

For questions about this Cookie Policy or our privacy practices, please contact us:

Voice of Migration – A Voice for Every Community
📧 Email: info@voiceofmigration.com | zakiamumin75@gmail.com
📞 Phone: +1 (503) 583-6514
🏢 Address: 4629 NE 118th Ave, Portland, OR 97220

1. Commitment to Accessibility

At Voice of Migration, we are committed to making our services, website, and materials accessible to everyone, including people with disabilities. We believe that language access and accessibility go hand in hand, and we strive to meet or exceed the requirements of:

  • The Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • Relevant state and federal accessibility standards

2. Digital Accessibility Standards

Our website is designed and maintained to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Key features include:

  • Text alternatives (alt text) for non-text content

  • Captions and transcripts for multimedia content

  • Logical structure and headings for screen reader compatibility

  • High-contrast design and resizable fonts for readability

  • Full keyboard-friendly navigation

3. Interpreter & Translation Services Accessibility

Accessibility is built into our services as well as our website. We ensure that:

  • On-site interpreters are trained to work in healthcare, legal, educational, and social service settings with sensitivity to disability needs

  • Remote/phone/video interpreting platforms are tested for compatibility with assistive technologies

  • Written translations can be provided in large print, plain language, or alternative formats upon request

4. Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

  • Review our website and digital tools

  • Collect and implement feedback from users

  • Update our practices to improve inclusivity

If you encounter accessibility barriers, we encourage you to notify us so we can address them promptly.

5. Contact Us About Accessibility

If you experience any difficulty accessing our site or services, please contact us:

Voice of Migration, LLC
📍 4629 NE 118th Ave, Portland, OR 97220
📞 +1 (503) 583-6514
📧 info@voiceofmigration.com | zakiamumin75@gmail.com
🌐 www.voiceofmigration.com

We will respond within two (2) business days and work with you to provide accessible alternatives or solutions.

Interpreter/Translator/Office Staff Access

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