Interpreter/Translator/Office Staff
Interpreter • Translator • Office Staff Quick Apply Form
Qualification And Certification Resources
Interpreter & Translator Opportunities at Voice of Migration
Same as point 1
Quick Reference – Code of Ethics & Professional Responsibilities
Interpreter Onboarding Suite
Commitment to Non-Discrimination, Safety & Respect
Interpreter Quick Reference Sheet
Terms of Use
1. Acceptance of Terms
By accessing or using Voice of Migration’s website, services, or materials, you agree to be bound by these Terms of Use. If you do not agree, please discontinue use immediately. Continued use of our services confirms your acceptance of these Terms.
2. Scope of Services
Voice of Migration provides:
On-site, phone, and video interpretation
Translation services
Cultural consultation
Professional training
All services are delivered by qualified, HIPAA-trained professionals. Service offerings may be updated or expanded; however, existing contracts will always be honored.
3. User & Client Responsibilities
Clients and users agree to:
Use services only for lawful purposes
Provide accurate and timely scheduling information
Maintain a safe and respectful environment for interpreters and staff
Comply with privacy and confidentiality requirements, including HIPAA
4. Interpreter & Contractor Responsibilities
Interpreters and translators agree to:
Deliver accurate, impartial, and professional services
Maintain strict confidentiality and HIPAA compliance
Uphold professionalism, neutrality, and cultural sensitivity
Comply with scheduling, invoicing, and cancellation policies set by Voice of Migration
5. Confidentiality & HIPAA Compliance
Voice of Migration enforces strict compliance with HIPAA, state privacy laws, and agency policies. All client and patient information is safeguarded through secure systems, encryption, and ongoing staff training.
6. Payment & Billing
Invoices are issued under agreed terms (Net 30 unless otherwise specified).
Late payments may incur fees or result in suspension of services.
7. Cancellation Policy
Client cancellations:
48+ hours’ notice: No charge
24–48 hours’ notice: 50% fee
Less than 24 hours/no-show: 100% fee
Interpreter cancellations:
Must be reported immediately
Repeated violations may result in removal from assignments
8. Limitation of Liability
Voice of Migration’s liability is limited to the fees paid for the specific service provided. We are not responsible for any indirect, incidental, or consequential damages.
9. Governing Law
These Terms are governed by the laws of the State of Oregon. Any disputes shall be resolved in the courts of Multnomah County, Oregon.
10. Updates
Voice of Migration reserves the right to revise or update these Terms at any time. Updates will be posted publicly on our website. Continued use of services after updates constitutes acceptance of the revised Terms.
Note: This is a public summary version of our Terms of Use. A full, detailed version (including acknowledgment and signature requirements) is available in the Private Access Centers for interpreters, translators, staff, clients, and partners.
Privacy Policy
Effective Date: [Insert Date]
1. Introduction
This Privacy Policy outlines how Voice of Migration (VOM) collects, uses, discloses, and safeguards information when clients, contractors, and visitors use our services or website.
2. Information We Collect
We may collect personal and professional information, including but not limited to:
Names and contact details
Service requests and billing information
Interpreter/translator credentials
Health-related information required for interpretation services
3. Use of Information
We use the information collected for:
Scheduling and coordination of services
Billing and payment processing
Compliance with HIPAA and other applicable regulations
Quality assurance and service improvement
4. HIPAA & Confidentiality
Voice of Migration strictly complies with HIPAA, state privacy laws, and agency confidentiality policies to ensure the protection of all client and patient data.
5. Cookies & Website Tracking
Our website may use cookies and tracking tools to enhance functionality and gather analytics. Users may opt out of cookies by adjusting their browser settings.
6. Data Retention
Invoices, timesheets, and service records are retained for a minimum of seven (7) years, unless a longer retention period is required by law.
7. Security Measures
We implement administrative, physical, and technical safeguards—including encryption, password protection, and limited access protocols—to protect sensitive data.
8. Third-Party Sharing
We do not sell or trade personal information. Data is only shared with:
Contractors bound by confidentiality agreements
Entities as required by law
9. Rights of Individuals
Clients and contractors have the right to:
Request access to their information
Request corrections or updates
Request deletion of data, within applicable legal limits
10. Contact Information
For privacy-related inquiries, please contact:
📧 info@voiceofmigration.com
📞 +1 (503) 583-6514
Note: This is the public website version of our Privacy Policy. A full internal Privacy Policy is available in the Private Access Centers for staff and HR.
Cookies Policy
Last Updated: [Insert Date]
1. Introduction
At Voice of Migration (“Agency”), we value your privacy and are committed to transparency. This Cookie Policy explains how our website uses cookies and similar technologies to enhance user experience, improve functionality, and analyze website traffic.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve site navigation, and provide a more personalized experience. In addition to cookies, we may also use tracking pixels and similar tools.
3. Types of Cookies We Use
Essential Cookies – Required for core website functions, including secure logins and interpreter portals.
Analytics Cookies – Help us understand how visitors interact with our site to improve services and usability.
Functional Cookies – Store user preferences such as language choice and login sessions.
Marketing Cookies – Used only with your consent, to deliver relevant updates and outreach.
4. How We Use Cookies
We use cookies to:
Maintain secure login sessions for interpreters and clients
Enable scheduling tools and online forms
Collect analytics to improve our services
Ensure accessibility and full functionality of our website
5. Your Choices
You can control cookies through your browser settings. You may choose to:
Accept or reject cookies
Delete stored cookies from your device
Opt out of analytics or marketing cookies at any time
⚠️ Note: Blocking essential cookies may impact website performance or limit access to certain features.
6. HIPAA & PHI Note
Voice of Migration never uses cookies to collect, process, or store Protected Health Information (PHI). All client and interpreter data related to services is managed exclusively through HIPAA-compliant systems, not cookies or tracking tools.
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
For questions about this Cookie Policy or our privacy practices, please contact us:
Voice of Migration – A Voice for Every Community
📧 Email: info@voiceofmigration.com | zakiamumin75@gmail.com
📞 Phone: +1 (503) 583-6514
🏢 Address: 4629 NE 118th Ave, Portland, OR 97220
Accessibility Statement
1. Commitment to Accessibility
At Voice of Migration, we are committed to making our services, website, and materials accessible to everyone, including people with disabilities. We believe that language access and accessibility go hand in hand, and we strive to meet or exceed the requirements of:
The Americans with Disabilities Act (ADA)
Section 508 of the Rehabilitation Act
Relevant state and federal accessibility standards
2. Digital Accessibility Standards
Our website is designed and maintained to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Key features include:
Text alternatives (alt text) for non-text content
Captions and transcripts for multimedia content
Logical structure and headings for screen reader compatibility
High-contrast design and resizable fonts for readability
Full keyboard-friendly navigation
3. Interpreter & Translation Services Accessibility
Accessibility is built into our services as well as our website. We ensure that:
On-site interpreters are trained to work in healthcare, legal, educational, and social service settings with sensitivity to disability needs
Remote/phone/video interpreting platforms are tested for compatibility with assistive technologies
Written translations can be provided in large print, plain language, or alternative formats upon request
4. Ongoing Improvements
Accessibility is an ongoing effort. We regularly:
Review our website and digital tools
Collect and implement feedback from users
Update our practices to improve inclusivity
If you encounter accessibility barriers, we encourage you to notify us so we can address them promptly.
5. Contact Us About Accessibility
If you experience any difficulty accessing our site or services, please contact us:
Voice of Migration, LLC
📍 4629 NE 118th Ave, Portland, OR 97220
📞 +1 (503) 583-6514
📧 info@voiceofmigration.com | zakiamumin75@gmail.com
🌐 www.voiceofmigration.com
We will respond within two (2) business days and work with you to provide accessible alternatives or solutions.